NEWS FROM NAUTICA ASSISTANCE: The Team is heading to the Caribbean!
NA team is ready to assist you in the Caribbean!
This season, Nautica Assistance sets sail for the Caribbean with a renewed setup and an experienced team ready to provide full support across the islands.
You can now find us in Sint Maarten, at:
📍 Plaza Puerta Del Sol Mall, Welfare Road 68, Cole Bay / Simpson Bay, Sint Maarten
Our Caribbean operations will be led by Managing Director Benjamin Defoy, supported by a dedicated and passionate team ready to welcome you and assist with every aspect of your stay.
From port bookings, immigration and customs formalities, concierge services, premium provisioning sourced directly from Paris and the finest local suppliers, and deliveries, to any special request you may have — our mission is to make your Caribbean season smooth, effortless, and memorable.
MEET THE TEAM
BENJAMIN DEFOY
Managing Director
“After nine years in the yachting industry, I would say that the best part of my job is seeing a challenge not as a problem, but as an opportunity to demonstrate the value of a trusted partner and friend in this industry”.
CLAUDIA DEIDDA
Operations Coordinator
“After eight years in the yachting industry, I’ve learned not to fear the storm, because it’s where I find my strength. Every challenge fuels my determination. My goal has always been to make our clients feel safe, understood, and supported even when the waters get rough. True service isn’t just about luxury — it’s about trust, empathy, and finding solutions where others see limits”.
ILARIA SOFIA SALE
Concierge Department
“After seven years in the yachting industry, I believe reliability, attention to detail, and consistency make the real difference. My approach is based on dedication and a strong sense of responsibility, always aiming to deliver what has been promised with care and precision”.
ALESSIA LIBERTI
Agency Department
“After four years in the yachting industry, the best part of my job is helping our clients focus on the voyage while we handle everything behind the scenes”.
GABRIELE D'ARCO
Provisions & Interiors Department
“After one year in the yachting industry, I would say that combining my past work experience with my ongoing pursuit of knowledge has taught me to apply two fundamental concepts in my role: active communication with crews, understanding their specific needs.
And above all, empathy — which is a key requirement for any valuable company”.
Wherever you drop anchor this season, Nautica Assistance will be there — ready to support you across the Caribbean.
For any inquiry or assistance, feel free to contact us at caribbean@nayacht.com or +1 (721) 523-1875.
See you very soon,
NA Team